Shipping policy
At Halftime Sports, we are committed to getting your order to you safely and as quickly as possible. Please review the following information about our shipping process.
1. Order Processing
Orders are processed after payment has been successfully confirmed.
Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays may begin processing on the next business day.
Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.
2. Shipping Time
Delivery times may vary depending on your shipping destination, shipping method, carrier delays, weather, holidays, and other circumstances outside our control.
Estimated delivery times and shipping charges, when applicable, will be displayed during checkout.
Please note that delivery estimates are not guaranteed. Delays may occasionally occur after an order has been shipped.
3. Shipping Costs
Shipping charges are calculated and displayed at checkout based on your delivery address, order size, and available shipping method.
From time to time, Halftime Sports may offer promotional or free-shipping options. Any applicable offer will be displayed on our website or during checkout.
4. Order Tracking
When tracking information is available, it will be provided to you by email or through your order information.
Please allow some time for the carrier's tracking system to update after your package has been shipped.
5. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you realize that you entered an incorrect address, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.
6. Lost, Damaged, or Delayed Packages
If your package appears to be delayed, lost, or damaged during transit, please contact us so we can help investigate the issue with the shipping carrier.
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.
For damaged packages, please contact us as soon as possible after delivery and provide photographs or other relevant information if requested.
7. International Shipping
For international orders, delivery times may vary depending on the destination country and local customs procedures.
Customers may be responsible for any applicable customs duties, import taxes, or other fees imposed by the destination country.
Halftime Sports is not responsible for delays caused by customs clearance or local authorities.
8. Multiple Items in an Order
Depending on product availability and fulfillment requirements, items from the same order may occasionally be shipped separately.
If this happens, you may receive separate tracking information for each shipment.
9. Shipping Restrictions
Some products or destinations may have shipping restrictions. If we are unable to ship an order to the address provided, we will contact you regarding available options.
10. Contact Us
If you have questions about your order or shipping, please contact our customer support team.
Halftime Sports
Email: support@halftimesports.us
Phone: +1 325-672-7339
We appreciate your business and thank you for choosing Halftime Sports.